FREQUENTLY ASKED QUESTIONS

Q: Why doesn't my GPS turn on?
Turn the On/Off switch to the Off position. Make sure that your GPS is fully charged or currently plugged into an approved

car charger or A/C charger. When the GPS is fully charged, the LED will turn green. Turn your GPS on by pushing the

On/Off switch to the On position.

 

Q: Why doesn't my GPS have a signal?
Your GPS needs a clear view of the sky in order to get a signal. You may need to move to an area with an unobstructed

view of the sky.

 

The first time you use your GPS in a new area, it may take up to 5 minutes to acquire a satellite signal. To speed up satellite acquisition, use the Sleep/Resume button on top of the GPS whenever your GPS is not in use. Use the On/Off switch when

traveling, or when your GPS will not be used for a long period of time.

 

Q: Why can't my Goodyear Navigator find my address?
Goodyear Navigator uses the latest maps from NAVTEQ, a leading provider of digital maps. If your address is not found,

it is likely that the address is listed in a different way. Try the following steps :

 

• Is there a different name for the city/town?

• Is there an alternate way to write the street? For example, “Route 17” might be listed as “State Route 17.”

• Visit an online map site, such as Mapquest or Google Maps. Enter the address and see if it is listed as you typed, or if

  there is an alternate way to enter the address.

• If you are in a new area that is not yet covered by our maps, please let us know! We will add the address to our database

  for future upgrades.